Privacy Policy
At JH Carpet Cleaning Liverpool, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
1. Information We Collect
We may collect personal information such as your name, phone number, email address, property address, and any details you provide when requesting a quote or booking a service.
2. How We Use Your Information
Your information is used to provide our services, respond to enquiries, process bookings, send quotations, and improve customer support.
3. Communication
We may contact you by phone, email, SMS, or WhatsApp regarding your enquiry, booking, appointment reminders, or service updates.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
5. Third-Party Services
We may use trusted third-party providers such as payment processors, website analytics tools, and communication platforms to help operate our business efficiently.
6. Cookies
Our website may use cookies to improve user experience, analyse website traffic, and enhance website functionality. You can manage cookie preferences through your browser settings.
7. Information Sharing
We do not sell, rent, or trade your personal information to third parties. Information is only shared when necessary to provide services or comply with legal obligations.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
9. Data Retention
We retain customer information only for as long as necessary to fulfil our services, meet legal obligations, resolve disputes, and maintain business records.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
JH Carpet Cleaning Liverpool
52 Gray Street, Bootle, Liverpool L20 4RZ
Phone: 0151 319 7449
Email: info@jhcarpetcleaningliverpool.co.uk
This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or business operations.